Understand any document before you sign or accept it
Plain-English breakdowns of the documents that confuse people most — what the terms mean, what to check, and the questions worth asking before you commit to anything.
- Employment
Employment contract
Employment contracts are written for lawyers, not employees. Here's what actually matters, in plain English — plus what to check before you sign anything.
- Construction
Building quote
A quote isn't a final price — it's a promise with conditions attached. Here's how to read the allowances, exclusions and variation wording that actually determine what you'll pay.
- Insurance
Insurance policy
The product name on the front page rarely tells you what's excluded. Here's how to read the PDS, excess and sub-limits that decide what you're actually covered for.
- Government
Government letter
Government correspondence is written to be legally precise, not easy to read. Here's how to find the actual deadline, the required action, and your right to respond.
- Legal
Rental agreement
A rental agreement decides far more than your rent and move-in date. Here's how to read the bond, notice period and repair-responsibility clauses that shape the whole tenancy.
- Government
Council notice
Council correspondence ranges from a routine rates notice to a formal order to fix something on your property. Here's how to tell which one you've received, and what the deadline actually means.
- Employment
Workplace policy
Workplace policies read like rules, but not all of them carry the same legal weight as your employment contract. Here's how to tell what's actually binding, and what a fair process looks like.
- Financial
Bank letter
Bank correspondence ranges from a routine rate-change notice to a formal default notice with real consequences. Here's how to tell which one you've received, and what to do next.